FAQ
Frequently Asked Questions
How often should I use the products to get effective results?
The optimal frequency of use is indicated on each product page. We recommend following the specific instructions to get the most out of each treatment.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and times vary depending on the destination. Specific information is displayed during checkout.
Do your products work for beards?
Yes, our products promote hair growth and can also be applied to the beard. Ingredients like rosemary oil stimulate the follicles, which helps improve the density and growth rate of facial hair.
How can I place an order?
Select the desired products, add them to the cart, then click "Place Order". You will be prompted to enter your shipping information and choose a secure payment method.
What payment methods do you accept?
We accept payments by credit card (Visa, MasterCard, American Express) and PayPal. All payments are secure.
How do I track my order?
A confirmation email with a tracking number is sent as soon as your order is shipped. You can track the delivery via the link provided.
What are the delivery times?
Delivery times vary depending on the destination:
- France: 5 to 7 working days
- International: 5 to 10 business days
9. Can I modify or cancel my order?
You can change or cancel your order before it ships by contacting us at (@@@@) Once shipped, the order must be received before you can initiate a return.
10. What should I do if I have not received an order confirmation?
Please check that you have not made a mistake in your email address. If not, contact us at (@@@@) , and we will send you a confirmation.
11. My products arrived damaged, what should I do?
Send us a photo of the damaged product to (@@@@) . We will offer you a replacement or refund according to your preference.
12. How long before I see results?
Results may vary, but with regular use many of our customers notice improvements within 2 months. Patience and consistency are key.